Retail and Business Solutions Division 

Dreams automates its property management with K3

Dreams plc, Britain's leading bed specialist has automated its property management process with K3, the UK's largest provider of Microsoft Dynamics. The K3 Property Management solution has enabled Dreams to automate the management of every aspect of property ownership, occupation and management, resulting in improved management and cost savings across its 150 store estate.

The property and facilities management solution combines with Microsoft Dynamics's core financial modules to help Dreams manage their entire estate. It enables them to track assets, manage complex rent agreements and using the property maintenance module, manage the repairs and maintenance of estate and equipment.

Lee Felton, IT Director at Dreams said, "The original system was a mixture of Excel and word documents. We now have an integrated package that gives us one version of our property details and associated history across the estate. Our property management team can pull all the information on any of our properties from the database that contains a range of details including the size of the store, number of rooms, previous maintenance history and pictures. If a store manager needs to replace a broken window, they call the property management team who will log the call, contact the appropriate repairer, raise a purchase order on the system and control the whole process."

Paul Makin, Sales Director at K3 said, "The success of this project demonstrates the flexibility of the Dynamics system and our expertise in implementing on time and on budget."

Property Management covers Premises Management, Repairs & Maintenance and Rents.